Network update

All towers are up. If you are still having connection issues please give us a call.

UPDATE: Turnbull, Camp Grove & Joslin are back up.

Currently the Round Grove, Joslin 5Ghz, Turnbull, and Camp Grove towers are down. Technicians are working as quickly as possible to restore service. Thank you for your patience.

Phone lines are down

The phone lines to the NBS office are down. The phone company is aware and we’re told they are working on it. Please email support@nbson.com if you need assistance. We apologize for the inconvenience.

July 14th, 2018

Update: Woodford is back up.

Update: Deer Grove is back up.

Update:

New Windsor, Aledo and Alexis towers are back up.

Currently the Alexis, Aledo, New Windsor, Deer Grove, Woodford and Flannagan towers are down. Technicians are working as quickly ask possible to restore service. Thank you for your patience.

Outages

Update: Round Grove is back up.

Currently the New Windsor, Aledo, Alexis and Round Grove towers are down. Technicians are working as quickly as possible to restore service.

Orion tower down due to fire at chemical plant

A fire at the Helena chemical plant in Orion has caused a power outage in that area.
Our backup batteries have now also gone dead.
Authorities will not yet let us on the premises due to safety concerns.
Internet will be down until power is restored.
We apologize for any inconvenience.

scheduled down time

We will be performing scheduled downtime in the Toluca IL area on Thursday February 1st from 2:00am to 3:00am. Expect intermittent Internet connectivity at that time.
Thank you

Colona Maintenance

NBS will be performing maintenance tomorrow morning (6-1-2017) on the Colona watertower. This maintenance should last from 30 minutes to an hour. We’ll be swapping out the router and switch and if time permits, adding better electrical surge protection. Thanks.