Scheduled Maintenance

NBS will be performing network maintenance Tuesday April 9th 2019 between the hours of Midnight and 6AM CST. If you are experiencing problems outside this maintenance window you are experiencing issues related to your specific location and you should call our support line at 309.944.8823 option 1 or email support@nbson.com. Thanks! Kari HofmannGeneral ManagerNetwork Business […]

Scheduled Maintenance

NBS will be performing network maintenance Friday April 5th 2019 between the hours of Midnight and 6AM CST. If you are experiencing problems outside this maintenance window you are experiencing issues related to your specific location and you should call our support line at 309.944.8823 option 1 or email support@nbson.com. Thanks! Kari HofmannGeneral ManagerNetwork Business […]

Unusually low temperatures

Unusually low temperatures are predicted for the NBS service area this next week. These temperatures could be lower than the manufacturer’s operational range of the radio NBS installed at your home. Should you experience an outage overnight when temperatures are at their lowest please check your Internet before calling the next morning and reporting an […]

Network update

All towers are up. If you are still having connection issues please give us a call. UPDATE: Turnbull, Camp Grove & Joslin are back up. Currently the Round Grove, Joslin 5Ghz, Turnbull, and Camp Grove towers are down. Technicians are working as quickly as possible to restore service. Thank you for your patience.

Phone lines are down

The phone lines to the NBS office are down. The phone company is aware and we’re told they are working on it. Please email support@nbson.com if you need assistance. We apologize for the inconvenience.

July 14th, 2018

Update: Woodford is back up. Update: Deer Grove is back up. Update: New Windsor, Aledo and Alexis towers are back up. Currently the Alexis, Aledo, New Windsor, Deer Grove, Woodford and Flannagan towers are down. Technicians are working as quickly ask possible to restore service. Thank you for your patience.

Outages

Update: Round Grove is back up. Currently the New Windsor, Aledo, Alexis and Round Grove towers are down. Technicians are working as quickly as possible to restore service.