Google Apps, which NBS uses for email services, is having problems. Email services, Google drive, Google documents, Google spreadsheets, and Google Presentations are all affected.
The tower is back online. NBS’ internet feed in Princeton was also damaged. It won’t be replaced until tomorrow.
The tower in Princeton IL was hit by lightning in last night’s storm. Technicians are at the site now. There is a fair amount of damage and gear that needs to be replaced. We will have it running again as soon as possible. Thanks for you patience!
You may begin to notice that we have re-done our invoices to remove some superfluous information that we no longer use, and formatted the emailed invoice so it prints and displays better.
The online payment page has also been updated. Some people were having trouble making their payments online. The problem was that users were typing in nbson.com instead of www.nbson.com. Technically, these are not the same and the forward to the secure connection at the payment gateway didn’t like it. The page now detects if you don’t have “www” in the URI and re-directs accordingly.
Thanks for your input!
NBS will be hosting an open house on Friday, February 22nd from Noon-4pm at the Toluca store, and from 4-7pm at Caponi’s Restaurant in Toluca. All customers are invited! Free food and soft drinks will be provided.
The Wildwood tower in Varna has been completely rebuilt for more available bandwidth and less interference.
As a part of our commitment to provide exceptional products and service to our customers, NBS will be performing network maintenance :
Reason for Maintenance: Replace faulty card in transport gear, Related to the outage on 2/4/13
Start / Stop Time (Central Time): 02/15/13 4:00 am through 5:00 am
Estimated Downtime: 1 hour
Location of Work (City, State): Princeville, IL
Thank you for your patience.
The Maxiis Router updates have been completed. These updates were critical to insure quality of service and redundancy. Thank you for your patience during the update process.
Wednesday: These are the ones planned for today
Thursday: Planned for tomorrow
The following routers have been replaced: